Parking and Logistics Coordinator

1 week ago


Phoenix, Arizona, United States Ace Parking Full time
About the Job

Ace Parking is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our operations team, you will be responsible for providing exceptional service to our clients and ensuring a seamless experience for our customers.

Key Responsibilities
  • Customer Interaction: Welcome travelers with a smile and friendly greeting, address traveler questions about ground transportation, and guide travelers to the staging zone for their selected mode of transportation.
  • Communication: Create a positive first impression by warmly greeting guests, offer clear directions on ground transportation options, and report any security concerns or incidents promptly.
  • Team Support: Support team members during busy periods, fostering unity and cooperation.
  • Exceptional Service: Assist customers with a friendly attitude, ensuring a pleasant experience, maintain cleanliness in the surrounding area, and go the extra mile to provide exceptional service to customers.
  • Profitability: Enhance profitability through outstanding customer service, keep areas clean, and report maintenance needs promptly.
Requirements
  • Education: High school diploma or equivalent.
  • Skills: Excellent communication and interpersonal skills, ability to work in diverse weather conditions.
What We Offer
  • Benefits: Medical, dental, vision, and life insurance coverage for eligible full-time employees, 401k and Flexible Spending Accounts for eligible full-time employees, vacation, sick leave, and holiday benefits for full-time and part-time employees, employee discount programs.
About Us

Ace Parking is a top-tier parking management expert in the nation, dedicated to the full inclusion of all qualified individuals without discrimination based on race, color, religion, sex, disability, age, or other characteristics. We ensure that individuals with disabilities receive adequate accommodation if needed.



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