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Operations Director

2 months ago

Adrian, Michigan, United States Whitewatercw Full time
About the Role

We are seeking a highly skilled and experienced Executive Manager to join our team at Whitewater Express. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our car wash facilities.

Key Responsibilities
  • Foster a positive and productive work environment, promoting a culture of respect, communication, and teamwork.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Manage and motivate a team of staff, providing guidance and support to ensure they have the skills and resources needed to succeed.
  • Monitor and analyze key performance indicators, making data-driven decisions to drive business growth and improvement.
  • Collaborate with other departments to ensure seamless operations and achieve business objectives.
Requirements
  • Proven track record of leadership and staff development, with a minimum of 2 years of experience in a similar role.
  • Strong communication and interpersonal skills, with the ability to build and maintain relationships with staff, customers, and stakeholders.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Flexibility to work a variety of shifts, including evenings and weekends.
  • Successful completion of a pre-hire background check.
What We Offer
  • Competitive salary and bonus structure.
  • Opportunities for professional development and growth.
  • A dynamic and supportive work environment.
  • A comprehensive benefits package, including health, dental, and vision insurance.
  • A 401(k) plan with company matching.