Parking and Hospitality Specialist
7 days ago
About Towne Park
Towne Park is a leading provider of hospitality services, dedicated to delivering exceptional experiences to patients, visitors, and guests. Our commitment to creating smiles is at the heart of everything we do.
Job Summary
The Guest Service Associate is a key member of our team, responsible for providing top-notch hospitality services to our guests. This role requires a friendly and professional demeanor, with a focus on delivering exceptional experiences.
Key Responsibilities
- Maintain a pleasant and friendly attitude with all guests, coworkers, and clients.
- Provide exceptional service, including parking and retrieving guest vehicles, assisting with luggage, and delivering messages and items as requested.
- Explain parking rates and procedures to guests, and consistently complete and maintain all ticket information.
- Calculate and collect revenue for vehicles as needed.
- Assist guests with directions, taxis, reservations, and other inquiries.
Requirements
- High school diploma or general education degree (GED)
- A valid driver's license and clean driving record
- Must be at least 18 years of age and be able to pass a criminal background and drug screen
- One (1) month related experience and/or training; OR equivalent combination of education and experience
Working Conditions and Physical Demands
The Guest Service Associate will work in a fast-paced environment, with frequent exposure to outdoor weather conditions. The role requires the ability to lift up to 100 pounds, and to stand for extended periods of time.
Language
The primary language used in this role is English.
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