Dispensary Sales and Customer Service Professional

1 week ago


Columbia, Maryland, United States Culta LLC Full time
Company Description:
Culta LLC is a leading provider of medical cannabis products in Maryland. Our mission is to provide exceptional customer service, ensure compliance with company policies and procedures, and contribute to a positive store environment. We are seeking an experienced Budtender and Retail Sales Associate to join our team in Columbia, MD. The successful candidate will possess excellent communication skills, a thorough understanding of state and local medical cannabis laws, and the ability to work effectively in a fast-paced environment.

About the Role:
The ideal candidate will have a strong commitment to customer satisfaction, a passion for delivering exceptional service, and the ability to work collaboratively as part of a high-performing team. You will be responsible for verifying patients and caregivers in the electronic verification system, checking in customers, arranging and packaging orders, receiving payments, and operating/inputting information into the point-of-sale system. Additionally, you will maintain accurate records of transactions and patient data while responding to inquiries from patients, caregivers, and customers.

Key Responsibilities:
• Verify patients and caregivers in the electronic verification system and Metrc
• Arrange and package orders
• Receive payments
• Operate and input sales into the point-of-sale system
• Maintain accurate records of transactions, patient data, including identification and registration documents
• Respond to product inquiries and provide accurate information regarding cannabis products
• Follow the Hazard Communication policies and procedures
• Adhere to all CULTA standard operating procedures
• Perform sale transactions
• Collect sales tax on all taxable products sold in the Facility
• Estimated salary: $50,000 - $70,000 per year, depending on experience.

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