TJX Customer Service Representative

5 days ago


Columbia, Maryland, United States TJX Full time

**About Us**

TJX Companies, a leading off-price retailer, is seeking a talented Customer Service Representative to join our team at HomeSense/HomeGoods LP. With a passion for delivering exceptional customer experiences, you will play a vital role in creating memorable interactions for our customers.

About the Role

This is a full-time opportunity where you will be responsible for providing top-notch service to our customers, resolving issues efficiently, and promoting sales through product knowledge and recommendations. Your excellent communication skills, empathy, and problem-solving abilities will enable you to build strong relationships with customers and colleagues alike.

Key Responsibilities

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information, make recommendations, and promote sales
  • Maintain a high level of product knowledge to effectively support customers
  • Work collaboratively with colleagues to achieve sales targets and provide an excellent shopping experience

What We Offer

We offer a competitive salary range of $45,000 - $55,000 per annum, depending on experience. You will also enjoy benefits such as medical, dental, and vision insurance, 401(k) plan, paid time off, and opportunities for career growth and development.



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