Service Excellence Representative

1 week ago


Lompoc, California, United States LADGOV CORPORATION Full time
Job Description:

As a Service Excellence Representative with the LADGOV CORPORATION at Vandenberg SFB, CA, you will play a critical role in ensuring that our clients receive exceptional service support. Your primary responsibilities will include providing customer service support to both walk-in clients and callers, as well as providing information and referral services to clients as necessary based on their specific needs.

You will be required to enroll military members, civilian employees, retirees, and family members in appropriate programs as required to fulfill their needs. In addition, you will schedule all customer appointments with the appropriate personnel and assist customers with faxing approved documents. A working knowledge of software applications such as Microsoft Word, Excel, Power Point, Internet, Outlook is essential for this role.

For this position, we are looking for an individual with a high school diploma or equivalent and a minimum of two years of work experience in a position associated with customer service. The estimated salary for this role is $45,000 - $60,000 per year depending on experience.

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