Service Excellence Manager
2 days ago
Finding meaningful careers full of variety and challenges is vital to our associates' success at Food Lion. As a result, each associate plays a crucial role in contributing to our overall success.
Job TitleThis role, PT Customer Service Leader, is an integral part of our team. It requires an individual who can lead customer-facing teams to deliver exceptional service and meet sales targets while collaborating with cross-functional teams to drive business results and improve customer experience.
The estimated salary for this position is $**42,000 - $57,000 per year**, depending on location and experience.
Our MissionWe strive to provide all associates with a fulfilling work experience and reward performance and commitment through on-the-job learning opportunities and training.
Responsibilities- Drive customer satisfaction by developing and implementing strategies to enhance customer experience
- Lead and manage customer-facing teams to deliver exceptional service and meet sales targets
- Collaborate with other departments to ensure seamless execution of business initiatives
We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan with company match.
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