Service Coordinator Lead

2 days ago


Chanhassen, Minnesota, United States Suburban Propane Full time

About Us

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Suburban Propane, a nationwide marketer and distributor of diverse energy products, is seeking a highly skilled Service Coordinator. With over 3,000 employees and 42 states of operation, we provide prompt, reliable service to over one million customers. As a leading propane retailer, we're committed to sustainable energy sources and innovation.

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Job Summary

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We're looking for a driven professional to plan and coordinate service installations and repairs for our Customer Service Center (CSC) in Whippany, New Jersey. The ideal candidate will have experience in customer service, dispatching, and scheduling. Responsibilities include planning daily installations, implementing technician dispatch, maintaining job folders, and ensuring safety standards are met.

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Salary Information

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The estimated annual salary for this position is between $45,568 and $48,024, depending on experience.

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Key Responsibilities

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* Plan, schedule, and log daily installations and repairs to maximize billable time and meet productivity goals.* Implement Service Technician dispatch from multiple locations.* Maintain job folders and related documentation.* Ensure Company and Government safety, policy, and regulatory standards are met.* Answer customer inquiries and provide superior customer service.

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Requirements

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To be successful in this role, you'll need:

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* A minimum of a High School diploma or GED.* Familiarity with fuel service concepts, practices, and procedures, including related government regulations.* Basic understanding of gas and/or oil fired appliances and related distribution systems.* Ability to work independently.

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Benefits

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At Suburban Propane, we offer a competitive benefits package, including:

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* Medical, dental, and vision insurance after 30 days of employment.* Paid time off that increases with tenure.* 401(k) with company match and immediate vesting.* Employee recognition program.* Generous tuition assistance program.* Propane discounts and more.

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About Our Company

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Headquartered in Whippany, New Jersey, Suburban Propane Partners, L.P. is a nationwide marketer and distributor of diverse energy products, specializing in heating oil and refined fuels. We're dedicated to supporting the growth and innovation of propane as a sustainable energy source and investing in cleaner and lower-carbon renewable energy sources.

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Contact Information

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Please visit our website at https://jobs.suburbanpropane.com/our-hiring-process/ for more information about our hiring process.



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