Sales and Customer Service Representative
2 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our wellness programs, and contributing to the growth and success of our business.
Key Responsibilities- Provide outstanding customer service and ensure a positive experience for all clients
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases
- Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
- Help grow and retain a client base both in-person and through phone/email outreach
- Competitive base pay of $14/hour plus commissions
- Cost-shared healthcare, including medical, dental, and vision plans
- Free virtual urgent care for employees and their immediate family
- 401(k) plan
- Free confidential Mental Health and Support Program through SupportLinc for employees and their immediate family
- Discounted Pet Insurance provided by Spot Pet Insurance
- A flexible schedule for a better work-life balance
- Free employee membership with a free massage or facial session after every 15 membership sales
- Up to 50% off retail products
- High school diploma (or equivalent) and previous retail or sales experience (preferred)
- Critical thinking skills with excellent math and computer skills and the ability to multitask
- Great people skills and the ability to establish positive relationships with guests
- Supporters of total body care with a general knowledge of massage and skin care services
We are a dynamic and supportive team that is passionate about helping others. As a Sales and Customer Service Associate, you will have the opportunity to work with a talented team of professionals who share your passion for wellness and customer service. We offer a competitive compensation package, opportunities for growth and development, and a fun and supportive work environment.
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