Desktop Infrastructure Engineer

1 week ago


Bethesda, Maryland, United States JCS Solutions LLC Full time

We are looking for a highly skilled Desktop Infrastructure Engineer to join our team at JCS Solutions LLC. As a Desktop Infrastructure Engineer, you will be responsible for providing second-tier support for Mac and Windows workstations, laptops, and peripherals, as well as maintaining inventories of software, hardware, and peripherals.

About the Role

This position requires strong technical skills, excellent communication skills, and the ability to work independently. The ideal candidate will have experience with imaging management, workstation diagnostics, and repair, as well as troubleshooting computer and data security issues.

Key Responsibilities:
  • Provide second-tier support for Mac and Windows devices
  • Troubleshoot computer and data security issues
  • Maintain inventory of software, hardware, and peripherals
  • Configure and troubleshoot user accounts
  • Perform data management tasks using spreadsheets
Requirements:
  • 5 years or more experience in end-user or desktop support roles
  • Associate's degree in a technical field or related experience
  • Experience with ServiceNow or equivalent platform
  • Ability to obtain Public Trust
What We Offer

We offer a competitive salary range of $80,000 - $110,000 per year, depending on experience, as well as opportunities for growth and professional development.



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