Enterprise Infrastructure Lead

2 days ago


Bethesda, Maryland, United States System One Full time
Job Summary

System One is seeking an experienced Platform Engineer Team Lead to join our team in Arlington, VA. This role requires a strong background in IT end user engineering, with expertise in designing, developing, implementing, and maintaining standard end user delivery models. As a key member of our team, you will provide high-quality support in managing, planning, monitoring, and reporting on services and remediations.

About the Role

This Hybrid position involves remote and onsite support in Arlington, VA. You may be required to work outside normal hours to address critical issues, attend meetings, or participate in implementation windows. We are looking for someone with solid knowledge of Windows platform, Intune, Autopilot, Windows Update for Business, M365, PowerShell, Power BI, Group Policy, and Azure Active Directory.

Key Responsibilities

- Lead a team of 6 platform engineers and prioritize work efforts, complete status reports, and communicate with senior management and stakeholders
- Perform deployments, troubleshoot complex issues in large network environments, and ensure Change Management procedures are followed
- Develop automate tools for information gathering and configuration changes to the desktop environment, maintain distribution points across all sites, and work closely with Application teams to test and approve new software
- Troubleshoot complex application issues within the end user environment, maintain currency in end user market trends, and participate in industry workgroups as needed

Requirements

- 10 years of experience in IT support or related field
- Experience in Systems Administration, including server & workstation troubleshooting, using ticketing systems like ServiceNow, and Microsoft Intune managing windows devices
- Knowledge of STIG or CIS controls, network concepts/protocols, scripting/programming, and Microsoft Windows Desktop and Server OS (Win11, Server 2012 or higher)

Benefits

As an employee of System One, you can expect a competitive salary range of $120,000 - $180,000 per year, depending on your level of experience and qualifications. Our benefits package includes medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan.

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