Retail Operations Supervisor

1 week ago


Garden Grove, California, United States Marshalls Full time

Job Overview:

At Marshalls, we celebrate the thrill of discovery. Our stores are filled with a diverse range of products, from high-end luggage to trendy footwear, ensuring that our customers always find something new and exciting. We pride ourselves on fostering a supportive environment where team members inspire one another and adapt to the dynamic nature of retail.

Key Responsibilities:

  • Deliver exceptional customer service by engaging with shoppers and maintaining a tidy and organized store environment.
  • Oversee the receiving and merchandising processes, ensuring that all associates are working efficiently and collaboratively.
  • Facilitate the timely delivery of merchandise to the sales floor, prioritizing tasks effectively.
  • Provide training and mentorship to associates on established merchandising and processing standards.
  • Ensure that all products are accurately tagged, displayed, and secured.
  • Communicate effectively with the Coordinator on Duty to maintain a smooth flow of goods.
  • Monitor team productivity and provide coaching as needed to enhance performance.
  • Organize back stock for easy access and replenishment.
  • Uphold merchandising standards and ensure compliance with all organizational policies.
  • Maintain a clean and organized backroom area, adhering to safety and recycling protocols.
  • Collaborate with management to identify training needs and improve team effectiveness.
  • Promote safety awareness and contribute to a secure shopping environment.
  • Perform additional duties as assigned.

Qualifications:

  • Flexible availability, including nights and weekends.
  • Strong communication and organizational skills with a keen attention to detail.
  • Able to manage multiple tasks simultaneously and adapt to changing priorities.
  • Team-oriented with the ability to work well with colleagues and supervisors.
  • Physical capability to lift heavy items with or without accommodation.
  • Minimum of 1 year of retail experience and 6 months in a leadership role.

Benefits:

We offer a comprehensive benefits package that includes employee discounts, health and wellness programs, retirement plans, and various insurance options. Our commitment to our associates extends to providing opportunities for personal and professional growth.

Join us at Marshalls, where every day is a chance to Discover Different.



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