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Summer Internship: Ticketing Operations Specialist

2 months ago

St Louis, Missouri, United States TKFC LC dba St Louis CITY SC Full time
Job Opportunity

St. Louis CITY SC is seeking a highly motivated and detail-oriented individual to join our team as a Summer Intern, Ticketing & Data Specialist. This internship provides a unique opportunity to gain hands-on experience in ticket operations, CRM, and data analytics.

Key Responsibilities
  • Assist in the analysis of survey data and event reporting to inform business decisions
  • Provide exceptional customer service to ticket holders on matchdays
  • Support the ticket operations team with sales processing, data entry, and ticket management
  • Collaborate with the CRM team to maintain accurate account information and implement sales and service initiatives
Requirements
  • Currently enrolled in an undergraduate or postgraduate program
  • Previous customer service experience is a plus
Skills and Abilities
  • Excellent communication and customer service skills
  • Ability to learn and grow within the sports industry
  • Attention to detail and ability to meet deadlines
  • Organizational skills and ability to prioritize tasks
  • Proficient in Microsoft Office and Salesforce CRM

TKFC LC dba St. Louis CITY SC is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all individuals.