Customer Service Representative

2 days ago


Round Rock, Texas, United States First Cash Pawn Full time
Job Description:

First Cash Pawn is seeking a talented Sales Associate Opportunity to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales revenue through effective communication and relationship-building skills.

About the Role:

The successful candidate will have a strong passion for delivering outstanding customer experiences and meeting or exceeding sales targets. They will work closely with customers to understand their needs and preferences, providing personalized solutions and recommendations that meet their financial goals.

Key Responsibilities:

* Provide exceptional customer service, responding to customer inquiries and resolving any issues in a professional and timely manner
* Develop and maintain strong relationships with customers, identifying opportunities to increase sales revenue and drive business growth
* Work collaboratively with colleagues to achieve sales targets and promote a positive and inclusive team environment

Requirements:

* High school diploma or equivalent required; bachelor's degree preferred
* 2+ years of experience in sales or customer-facing role
* Excellent communication and interpersonal skills, with ability to build rapport with customers and colleagues
* Strong problem-solving and analytical skills, with ability to resolve complex issues in a fast-paced environment
* Ability to work flexible hours, including evenings and weekends, as needed

What We Offer:

* Competitive salary: $14-$18 per hour, plus commission-based incentives up to 8% on transactions
* Comprehensive benefits package, including medical, dental, vision, life insurance, and 401(k) retirement plan
* Opportunities for career advancement and professional development
* A dynamic and supportive work environment, with a focus on teamwork and collaboration

How to Apply:

Interested candidates should submit their resume and cover letter to our online application portal. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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