Food and Beverage Operations Manager

3 weeks ago


Bloomington MN, United States Great Wolf Lodge Full time
Restaurant Manager Job Description

At Great Wolf Lodge, we're seeking a skilled Restaurant Manager to lead our food and beverage team. As a Restaurant Manager, you'll inspire and motivate staff to deliver exceptional service to our guests while managing the daily operations of our restaurant.

Key Responsibilities:
  • Oversee staff, ensuring inventory control, quality customer service, and compliance with food and beverage regulations.
  • Develop operational guidelines, recruit, select, and train dining room staff.
  • Maintain dining room ambiance, inspecting and monitoring serving stations, table linens, floors, seating, lighting, and music.
  • Prepare reports for facility management, identifying patron service requirements, beverages, and restaurant environment.
  • Contribute to team effort by accomplishing related results as needed.
Requirements:
  • High School diploma or equivalent.
  • 1 year previous experience in a food service supervisor role, demonstrated people management, leadership, and team goal achievement.
  • 1 year utilizing Point-of-Sale (POS) technology.
  • Must be flexible regarding scheduling based on business demands, including nights, weekends, and Holidays as needed.
  • Successful completion of criminal background check and drug screen.
Desired Qualifications:
  • Prior experience with Micros POS.
  • Serve-Safe and/or TIPS certification.
  • Proven teamwork.
  • Projects professional image that inspires trust and confidence.
  • Enthusiastic and positive energy.
Physical Requirements:
  • Able to lift up to 30 lbs.
  • Able to bend, stretch, and twist.
  • Able to stand for long periods of time.

We offer a competitive salary, benefits package, and opportunities for career growth and development. If you're passionate about delivering exceptional customer service and leading a high-performing team, we encourage you to apply.



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