Food and Beverage Operations Manager
3 weeks ago
At Great Wolf Lodge, we're seeking a skilled Restaurant Manager to lead our food and beverage team. As a Restaurant Manager, you'll inspire and motivate staff to deliver exceptional service to our guests while managing the daily operations of our restaurant.
Key Responsibilities:- Oversee staff, ensuring inventory control, quality customer service, and compliance with food and beverage regulations.
- Develop operational guidelines, recruit, select, and train dining room staff.
- Maintain dining room ambiance, inspecting and monitoring serving stations, table linens, floors, seating, lighting, and music.
- Prepare reports for facility management, identifying patron service requirements, beverages, and restaurant environment.
- Contribute to team effort by accomplishing related results as needed.
- High School diploma or equivalent.
- 1 year previous experience in a food service supervisor role, demonstrated people management, leadership, and team goal achievement.
- 1 year utilizing Point-of-Sale (POS) technology.
- Must be flexible regarding scheduling based on business demands, including nights, weekends, and Holidays as needed.
- Successful completion of criminal background check and drug screen.
- Prior experience with Micros POS.
- Serve-Safe and/or TIPS certification.
- Proven teamwork.
- Projects professional image that inspires trust and confidence.
- Enthusiastic and positive energy.
- Able to lift up to 30 lbs.
- Able to bend, stretch, and twist.
- Able to stand for long periods of time.
We offer a competitive salary, benefits package, and opportunities for career growth and development. If you're passionate about delivering exceptional customer service and leading a high-performing team, we encourage you to apply.
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