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Medical Billing Specialist
2 months ago
Della Infotech is seeking a skilled Patient Account Specialist to join our team. As a key member of our revenue cycle team, you will play a critical role in ensuring the accuracy and efficiency of patient billing accounts.
**Responsibilities:**
* Collaborate with cross-functional teams to resolve patient billing discrepancies
* Review Explanation of Benefits (EOB) documents to ensure accurate billing
* Conduct thorough research to resolve patient account issues
* Maintain accurate and up-to-date records of patient billing accounts
**Requirements:**
* Associate's or Bachelor's degree in Business or Healthcare Management preferred
* 2 years of customer service and/or billing and collecting experience from health insurance carriers or equivalent
* Excellent customer service skills, including active listening, attentiveness, and ability to interpret and respond effectively during conversations
* Demonstrates professionalism, helpfulness, and receptiveness to patients, coworkers, and external parties
* Bilingual English/Spanish preferred
* Ability to multi-task and prioritize in a fast-paced environment while meeting deadlines and maintaining a high standard of accuracy
* Proficiency in Microsoft Office Suite
**What We Offer:**
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
**If you are a motivated and detail-oriented individual with a passion for healthcare and customer service, we encourage you to apply for this exciting opportunity.