Medical Insurance Customer Advocate

9 hours ago


Port Richey, Florida, United States PSG Global Solutions Careers Full time
Job Opportunity:
Are you passionate about helping others and providing exceptional customer service? Do you have excellent communication skills and a strong work ethic? If so, we encourage you to apply for the Medical Insurance Customer Advocate role at PSG Global Solutions Careers. In this role, you will engage with senior customers, providing clear and patient guidance on healthcare-related questions. You will also maintain professionalism and sensitivity while addressing customer inquiries and concerns, providing accurate and reliable information while assisting with healthcare options and coverage details. Additionally, you will manage customer interactions efficiently and ensure high satisfaction rates, adhering to compliance guidelines and handling customer information confidentially.

About the Company:
PSG works with multiple clients across the United States, offering Licensed Agent roles that match your location, experience, and preferences. Our Senior Licensed Agent Recruiters can help you find the right position and ensure your success. With a strong focus on customer satisfaction, we strive to provide an exceptional experience for our customers and employees alike. If you are looking for a challenging and rewarding role, we encourage you to apply.

Requirements:
  • Excellent communication skills with a focus on empathy and patience when working with mature audiences.
  • Ability to work within designated business hours and manage time effectively.
  • Must reside within 2 hours of Ocala, Orlando, or Port Richey to pick up required equipment.
  • Basic computer skills and the ability to navigate customer service platforms.
  • Reliability, a strong work ethic, and a passion for helping seniors understand their healthcare options.

Estimated Salary Range: $50,000 - $70,000 per year.

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