Restaurant Operations Manager

1 day ago


Pasadena, Texas, United States Bolillo Bakery Lp Full time
Job Title: General Manager

The General Manager is responsible for overseeing the daily operations of a single restaurant, ensuring the delivery of exceptional guest service. This role involves leading the management team and staff in achieving financial results, maintaining operational efficiency, and upholding company standards.

Key Responsibilities:
  • Oversee all aspects of restaurant operations, including food quality, service, and sanitation.
  • Supervise management and hourly staff, assigning and directing daily work responsibilities.
  • Maintain restaurant equipment and grounds in good condition, ensuring a clean and safe environment for guests and staff.
  • Enter inventory into the restaurant's computer system, meeting company budgetary expectations.
  • Reconcile cash registers at open and close for each shift, depositing daily restaurant receipts and proceeds at the bank.
  • Complete all administrative functions and prepare reports as required by company policies and procedures.
  • Maintain staff compliance with company policies, procedures, standards, and specifications, as well as state and federal laws governing safety and food handling.
Leadership and Management:
  • Recruit, interview, select, and hire quality staff for all positions.
  • Conduct orientation and training for Assistant Managers and other staff as needed.
  • Perform performance reviews and provide ongoing feedback, coaching, and counseling to Assistant Managers and staff.
  • Responsible for counseling, disciplinary action, or termination of employment for management and staff.
  • Recommend promotion, advancement, or other status changes for management and staff to company management.
  • Develop work schedules for management and staff, posting the schedule in a timely manner.
  • Approve overtime as necessary for staff.
Requirements:
  • Conversational Spanish
  • Willingness to work a flexible schedule, including extended hours
  • Periods of standing and walking, as necessary
  • Frequent contact with guests, requiring tact and courtesy
  • Frequent contact with subordinates, requiring direction and supervision


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