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Deli Department Manager
1 month ago
As a Deli Department Manager at SlingShot Connections - Direct Hire, you will oversee the daily operations of the deli department, ensuring high standards of customer satisfaction and service excellence. Your responsibilities will include managing employee schedules, recruiting and training deli staff, and overseeing the preparation and presentation of deli items.
Key Responsibilities
- Manage employee schedules and recruit, train, and manage deli department staff.
- Oversee the preparation and presentation of deli items, including sandwiches, salads, hot food items, and deli meats.
- Fulfill catering orders and interact with customers to understand their needs.
- Uphold high standards of customer satisfaction and service excellence.
- Monitor inventory levels, place orders with suppliers, and manage stock rotation to minimize waste and ensure freshness.
- Monitor temperature levels to preserve the freshness of deli products.
- Oversee the disposal of waste and soiled items according to company procedures and sanitation guidelines.
- Conduct regular inventory counts and maintain accurate records of deli supplies.
- Plan and execute attractive displays of deli products, following merchandising guidelines and seasonal themes.
- Ensure signage is accurate and informative, highlighting specials, promotions, and product attributes.
- Develop and implement strategies to drive deli sales, including promotional events, sampling programs, and cross-selling initiatives.
- Manage the department budget actively and proactively by tracking expenses, monitoring labor costs, and identifying opportunities for cost savings and revenue growth.
- Maintain cleanliness and sanitation standards in the deli department, including equipment, workstations, utensils, and display cases.
- Adhere to food safety protocols and sanitation standards to ensure a safe and hygienic environment.
- Collaborate with team members to achieve department goals and maintain a smooth workflow.
- Report any safety hazards or incidents to the store management promptly.
Requirements
- Previous experience in deli management or a supervisory role within a deli or food service environment is required.
- Ability to learn and implement appropriate sections of company safety rules, GMP, and SOP.
- Detail-oriented with strong organizational and multitasking abilities.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Basic math skills for tasks such as pricing and inventory counting.
- Reliable, punctual, and committed to customer service with a positive attitude.
- Able to work a variety of shifts including weekends, early mornings, evenings, and holidays.
- Able to work in temperature controlled or cold environments.
- Ability to lift up to 50 pounds.