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Senior Business Operations Specialist

2 months ago


Moorpark California, United States Pennymac Full time
About the Role

Pennymac is seeking a highly skilled Senior Business Control Specialist to join our team. As a key member of our organization, you will play a critical role in developing and implementing a mortgage-centric compliance program that aligns with current regulatory requirements and industry standards.

Key Responsibilities
  • Develop and maintain policies and procedures for all production functions, ensuring compliance with regulatory requirements and industry standards.
  • Analyze current production processes and provide recommendations for improvement, identifying areas for cost savings and efficiency gains.
  • Research and evaluate investor guidelines, repurchase claims, and defects to determine validity and accuracy.
  • Write rebuttal letters to investors and insurers to refute cured and invalid claims.
  • Act as a liaison between the line of business and corporate partners, providing counsel on downstream effects of origination decisions and performing cost-benefit analysis.
  • Perform other related duties as required and assigned.
Requirements
  • Experience in management reporting, policy development, and compliance.
  • Strong analytical and problem-solving skills, with the ability to identify and mitigate risk.
  • Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • Highly proficient in Excel and Word, with experience in financial services and mortgage industry preferred.
About Pennymac

Pennymac is a leading specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. Our vision is to be the most trusted partner for homeowners, and we are committed to fostering an equitable and inclusive environment where all employees and customers feel valued, respected, and supported.

Benefits
  • Comprehensive medical, dental, and vision benefits.
  • Paid time off programs, including vacation, holidays, illness, and parental leave.
  • Wellness programs, employee recognition programs, and onsite gyms and cafe-style dining (select locations).
  • Retirement benefits, life insurance, 401(k) match, and tuition reimbursement.
  • Philanthropy programs, including matching gifts, volunteer grants, charitable grants, and corporate sponsorships.