Senior Software Developer Support Specialist

4 weeks ago


Moorpark, California, United States Topaz Systems, Inc. Full time
Job OverviewTopaz Systems, Inc. is seeking a highly skilled Senior Software Developer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing high-level support to software developers using our electronic signature software applications, tools, and SDKs.Key Responsibilities
  • Provide phone and email support to software developers
  • Communicate with customers and internal teams to resolve issues
  • Test and troubleshoot software applications and tools
  • Track and resolve bugs and issues
  • Develop and deliver training to software developers
Requirements
  • Technical degree in Computer Science or related field
  • 5+ years of experience in software tech support
Desired Skills and Experience
  • Client/server architectures and installers
  • User interfaces and SDK development
  • Digital signatures and PDF standards
  • USB device drivers and HID device communication
  • Multiple hardware platforms and development environments
About Topaz Systems, Inc.Founded in 1995, Topaz Systems, Inc. is a leading developer and manufacturer of electronic signature software and hardware. We provide all the hardware, software, intellectual property, and expertise to enable paperless document creation, signing, and authentication of electronic forms with digital handwritten signatures.
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