Treasury Service Specialist

1 week ago


Denver, Colorado, United States UMB Financial Corporation Full time
About the Role

We are seeking a highly skilled Treasury Service Specialist to join our team at UMB Financial Corporation. As a key member of our Commercial Bank, you will play a vital role in supporting and managing the day-to-day operations of our treasury products, loans, and deposits.

Key Responsibilities
  • Provide exceptional customer service to commercial clients via phone and email, responding to their needs with a sense of urgency.
  • Develop and maintain strong relationships with clients, proactively identifying solutions to problems and improving their experience.
  • Work collaboratively with internal teams, including implementations, treasury, and banking officers, to ensure seamless client service.
  • Manage client needs by identifying and coordinating appropriate bank resources, partnering with internal departments to ensure timely resolution.
  • Identify opportunities for clients to self-serve and complete special projects as assigned.
Requirements
  • High school education or equivalent.
  • 5+ years of proven customer service experience, preferably in banking or financial services.
  • Excellent verbal and written communication skills.
  • Flexibility and ability to multitask in a fast-paced environment.
  • Strong organizational skills, attention to detail, and effective time management.
  • Ability to work independently and in team environments, with good interpersonal and networking skills.
  • Knowledge and understanding of Cash Management products and services, including Online Banking platforms, ACH, Wire, and Bank Operations.
What We Offer

At UMB, we offer a competitive compensation package, including a minimum salary of $51,000 and a maximum salary of $119,200. We also provide a comprehensive benefits package, including medical, dental, vision, and other insurance coverage, as well as paid time off, a 401(k) matching program, and annual incentive pay.

We are an equal opportunity employer and welcome applications from diverse candidates. If you need accommodation for any part of the employment process, please contact us at umbcareers@umb.com.



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