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Customer Service Advisor for Automotive Care

2 months ago

Hodgkins, United States Continental Toyota Full time

Join the Team at Continental Toyota

We are seeking a dedicated and dependable individual with outstanding communication and interpersonal skills to join our Service Department's call center.

Position Availability: We offer both part-time and full-time positions with a flexible schedule.

What We Provide:

  • Comprehensive benefits package including Medical, Dental, and Vision
  • Paid vacation time
  • 401(k) retirement savings plan
  • Opportunities for internal promotions
  • Starting pay of $15.00 per hour plus monthly commissions
  • A supportive and collaborative team atmosphere

Key Responsibilities:

  • Conduct follow-ups for service recalls and declined services
  • Effectively manage incoming calls with the objective of scheduling appointments
  • Perform daily follow-up calls in accordance with our CRM procedures

Qualifications:

  • Exceptional personality with the ability to foster relationships quickly
  • Positive demeanor
  • Ability to multitask and maintain attention to detail
  • Willingness to work alternating Saturdays
  • No formal education or degree required

Continental Toyota is an equal opportunity employer and maintains a workplace free from discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.