Customer Service Representative

4 weeks ago


Irvine, California, United States Americor Full time
Intake Specialist Opportunity

We're seeking a highly skilled Intake Specialist to join our team at our Irvine, CA office. As an Intake Specialist, you'll have the opportunity to work in a fast-paced environment, utilizing your exceptional communication and organizational skills to effectively manage a high volume of inbound and outbound calls.

Responsibilities:
  • Manage a high volume of calls, evaluating and screening prospective customers seeking enrollment in our financial programs.
  • Utilize prescribed scripts and training materials to handle objections and furnish detailed information.
  • Set and attain targets while meeting defined benchmarks for success.
  • Foster teamwork by actively participating in team activities, competitions, and incentive programs.
Qualifications:
  • At least 6 months of experience in a call center or a role involving handling high call volumes.
  • Able to commute daily to the Irvine, CA office.
  • Familiarity with necessary technology for managing leads and documenting conversations.
  • Excellent communication, organizational, attention to detail, and interpersonal skills.
Benefits:
  • Base pay of $18.00 per hour.
  • Commission for every lead successfully converted into a new customer.
  • Paid training, ongoing training, career advancement, benefits, 401K, and other great perks.

Americor is proud to be an Equal Opportunity Employer. We offer a dynamic work environment and opportunities for career growth and development.



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