Senior Research Expert

3 days ago


Seattle, Washington, United States Amazon Inc Full time

As a Senior Research Expert at Amazon, you will be part of our customer service team responsible for improving the overall customer experience. We see our customers as invited guests to a party, and we are the hosts. Our goal is to make every important aspect of their experience better.

About Us

Amazon is a trillion-dollar company that prides itself on its commitment to customer satisfaction. As a member of our team, you will be part of a dynamic environment that encourages innovation and teamwork.

We estimate that this role can earn around $120,000 - $180,000 per year, depending on location and experience. As a senior research expert, your primary responsibility will be to conduct research and provide insights to improve customer satisfaction.

Key Responsibilities:

  • Conduct research to identify areas for improvement in customer experience
  • Analyze data to develop insights and recommendations
  • Collaborate with cross-functional teams to implement changes

We believe that a strong foundation in computer science and a passion for customer experience make you an ideal candidate for this role. If you are looking for a challenging and rewarding career opportunity, please consider joining our team.


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