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Vehicle Title Processing Specialist
2 months ago
About Us:
Founders Federal Credit Union is dedicated to empowering our members in achieving their financial aspirations. Our commitment to innovative services, accessible locations, and a supportive team ensures that we provide exceptional service tailored to our members' needs.
Position Summary:
We are seeking a detail-oriented individual with experience in vehicle title processing who is looking for a stable career within a progressive organization. The ideal candidate will excel in a fast-paced environment, demonstrating professionalism, reliability, and a positive demeanor.
Key Responsibilities:
- Oversee all title-related operations, ensuring accuracy and compliance with relevant regulations.
- Act as the primary administrator for title management software, monitoring incoming titles and coordinating VIN research across various states.
- Handle inquiries from members and branch staff regarding title processes with accuracy and professionalism.
- Resolve title discrepancies by collaborating with internal teams and external agencies, including Departments of Motor Vehicles.
- Maintain up-to-date knowledge of DMV regulations and ensure adherence to all legal requirements related to vehicle titling.
- Process title submissions to the DMV, keeping meticulous records and tracking all title transactions.
- Assist in maintaining documentation and records within the internal systems.
- Conduct research on pending titles and follow up diligently until resolution.
- Communicate effectively with management regarding title issues and provide recommendations for resolution.
- Engage with members regarding the Title-Only process once titles are received.
- Ensure compliance with applicable laws and internal policies.
- Support training initiatives for branch personnel as needed.
- Perform additional duties as assigned.
Qualifications:
The successful candidate will possess strong communication and organizational skills, with a proven ability to navigate loan policies and procedures. A minimum of two years of experience in loan processing or vehicle title work is required. The candidate must be adept at working in a dynamic environment while maintaining a constructive attitude.
Work Schedule:
Availability is required during standard business hours.
Compensation and Benefits:
This position offers competitive hourly pay and a comprehensive benefits package, including:
- Paid Holidays
- Paid Time Off
- Retirement Plan with employer contributions
- Health and Dental Insurance
- Life Insurance at no cost
- Flexible Spending Accounts
- Disability Insurance
- Tuition Reimbursement
Founders Federal Credit Union is an equal opportunity employer.