San Francisco Retail Store Management

5 days ago


Park City, Utah, United States OluKai-Kaenon-melin-Roark Full time

We're looking for a creative and results-driven leader to join our team as an Assistant Store Manager at our San Francisco store.

About the Role:

This role involves driving business growth, managing guest experiences, and leading a high-performing team. Key responsibilities include:

  • Operations/Sales/Customer Service:
    • Growing revenue through exceptional customer service, employee relations, and operational excellence.
    • Supporting the Store Manager in meeting financial targets, including revenue plan, payroll budget, and overall store P&L.
    • Managing product flow, restocking, back of house operations, and daily store maintenance.
    • Maintaining visual merchandising directives and brand image.
    • Being a product expert, understanding customer needs, and providing personalized recommendations.
    • Overseeing cashwrap and POS procedures, reconciling tills and processing returns, exchanges, and discounts accurately.
  • People:
    • Supervising the store team, including recruiting, hiring, training, and career development.
    • Motivating and inspiring staff to approach the sales floor with enthusiasm and outgoing energy.
    • Maintaining a leadership presence and projecting a credible and confident image.
    • Sharing product knowledge with staff, providing coaching and feedback to foster productivity.
    • Assisting with performance check-ins and developing talent to help others achieve their full potential.
  • Events/Marketing:
    • Collaborating on and promoting all store events.
    • Seeking out local collaborations with relevant brands, artists, musicians, and athletes to promote flagship location.

Competitive compensation package (hourly with benefits) includes $20.00 - $26.00 hourly rate range and discounts on the latest Roark products.

About Roark:

We value diversity, inclusivity, and entrepreneurship, and we welcome applications from qualified individuals without regard to protected characteristics.



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