Customer Service Representative

3 weeks ago


Fayetteville, Georgia, United States The BLS Company Full time
Job Overview

The BLS Company is seeking a skilled Reservation Agent to join our team at our Operations Center in Fayetteville, GA. As a key member of our ground transportation team, you will be responsible for processing reservations, assisting clients, and working with colleagues to resolve issues.

Key Responsibilities
  • Process reservations received via phone, email, online, and other systems.
  • Assist clients in planning and coordinating their ground transportation needs.
  • Collaborate with colleagues, managers, and drivers to resolve issues as they arise.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Strong data entry skills and attention to detail.
  • Previous call center or retail customer service experience.
Benefits
  • Paid vacation and sick leave.
  • Medical, dental, and vision insurance.
  • 401(k) plan with company match.
  • Voluntary benefits including accident, critical illness, and life insurance.

We offer a dynamic and supportive work environment with opportunities for career advancement. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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