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Program Support Specialist

2 months ago

Poughkeepsie, New York, United States Dutchess Community College Full time
Position Overview:
This role is integral to the support of various programs or services funded by governmental sources. The Program Assistant operates within multiple departments, executing a range of clerical and administrative tasks essential for program functionality.

Key Responsibilities:
  • Assist in the collection, verification, and transcription of data from diverse sources.
  • Input information into systems and retrieve it in various formats as needed.
  • Respond to public inquiries regarding eligibility and service provision.
  • Maintain both manual and digital logs and records.
  • Oversee centralized functions such as mail distribution and inventory management.

Job Functions:

The Program Assistant will engage with the public to gather and disseminate information about specific programs. Responsibilities include preparing and processing records, managing routine correspondence, and overseeing database administration. The role requires:

  • Gathering and summarizing information about unit programs.
  • Preparing, reviewing, and verifying necessary documentation.
  • Performing data entry for file management.
  • Contacting other departments for routine information.
  • Organizing program functions, including registration and event planning.

Qualifications:
Applicants must possess a high school diploma or equivalent. Additionally, candidates should meet one of the following criteria:
  • Completion of two years (60 credit hours) from an accredited college or business school.
  • Two years of full-time office experience involving public interaction and data entry.
  • An equivalent combination of education and experience.

Skills Required:
  • Proficient knowledge of program rules and procedures.
  • Familiarity with office practices and effective communication.
  • Competence in word processing and database management software.
  • Strong organizational skills and attention to detail.

Additional Information:

This position is classified as a Civil Service title, Grade 8, with a competitive hourly rate. The role is part-time, requiring approximately 15 hours per week.