Bartender - Customer Service Specialist
1 week ago
We are seeking a highly skilled and enthusiastic Bartender to join our team at TACO NACO KC. As a Bartender, you will be responsible for providing exceptional customer service and creating a memorable experience for our guests.
Key Responsibilities- Welcome customers and help determine their needs.
- Take customer food orders, enter order information into the point-of-sale terminal, and accurately process payments.
- Provide outstanding hospitality and service to all guests.
- Maintain solid product knowledge to answer questions and make order suggestions.
- Process and relay customers' orders to the kitchen staff.
- Maintain a safe and clean working environment by complying with procedures, rules, and regulations.
- Understand our culture of quality and great customer service and do whatever it takes to create a positive and memorable guest experience.
- Make food and drink recommendations to guests and answer all menu- and service-related questions.
- Build a friendly rapport with guests and ensure guest satisfaction by checking in regularly and anticipating guest needs.
- Maintain a spotlessly clean and sanitary bar area, including bar stools, high tops, and surrounding floors.
- Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues to ensure overall guest satisfaction.
- Competitive pay
- Flexible schedules
- Growth opportunities
- Ability to communicate (speak, read, and write) in English.
- Must meet local, legal minimum age requirement to pour and serve alcoholic beverages.
- Ability to work in a high volume, fast-paced work environment.
- Skill and coordination when using hands to pour drinks, carry several dishes at once, cut garnishes, etc.
- Comfortable working on your feet for full shift.
- Reliable and hardworking.
- Bilingual English and Spanish fluency is preferred but not required.
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