Bartender - Customer Service Specialist

1 week ago


Kansas City, Missouri, United States TACO NACO KC Full time
About the Role

We are seeking a highly skilled and enthusiastic Bartender to join our team at TACO NACO KC. As a Bartender, you will be responsible for providing exceptional customer service and creating a memorable experience for our guests.

Key Responsibilities
  • Welcome customers and help determine their needs.
  • Take customer food orders, enter order information into the point-of-sale terminal, and accurately process payments.
  • Provide outstanding hospitality and service to all guests.
  • Maintain solid product knowledge to answer questions and make order suggestions.
  • Process and relay customers' orders to the kitchen staff.
  • Maintain a safe and clean working environment by complying with procedures, rules, and regulations.
  • Understand our culture of quality and great customer service and do whatever it takes to create a positive and memorable guest experience.
  • Make food and drink recommendations to guests and answer all menu- and service-related questions.
  • Build a friendly rapport with guests and ensure guest satisfaction by checking in regularly and anticipating guest needs.
  • Maintain a spotlessly clean and sanitary bar area, including bar stools, high tops, and surrounding floors.
  • Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues to ensure overall guest satisfaction.
Perks of the Job
  • Competitive pay
  • Flexible schedules
  • Growth opportunities
Requirements
  • Ability to communicate (speak, read, and write) in English.
  • Must meet local, legal minimum age requirement to pour and serve alcoholic beverages.
  • Ability to work in a high volume, fast-paced work environment.
  • Skill and coordination when using hands to pour drinks, carry several dishes at once, cut garnishes, etc.
  • Comfortable working on your feet for full shift.
  • Reliable and hardworking.
  • Bilingual English and Spanish fluency is preferred but not required.

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