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Risk Management Specialist

2 months ago

Boca Raton, Florida, United States Touchsuite Full time
Job Overview

TouchSuite is a leading provider of financial technology solutions, revolutionizing payment risk management in the eCommerce and card-present sectors. We're seeking a highly skilled Risk Analyst to join our team and play a critical role in our risk mitigation strategy.

Key Responsibilities
  • Review and analyze merchant applications to identify potential risks and ensure compliance with our high standards.
  • Monitor merchant activity and track incoming ACH rejects and resubmits to maintain the operating account.
  • Perform periodic reviews on high-risk and high-volume merchants to identify areas for improvement.
  • Educate merchants on processing guidelines and security measures to prevent financial crimes.
  • Communicate with merchants regarding exception activity, action plans, and long-term risk solutions.
  • Research and resolve chargeback and retrieval discrepancies to recover funds for clients.
  • Investigate complex dispute claims in accordance with rules and regulations.
  • Create reports and summaries to display results of account performance trends and variances.
Requirements
  • Education: Degree in Finance, Economics, Accounting, Mathematics, Business Statistics, or a similar field.
  • Experience: Proven track record as a Risk-assessment professional in the financial technology or payments industry.
  • Knowledge: Practical understanding of Card Network rules and regulations.
  • Skills: Superior proficiency in Microsoft Office, particularly Word and Excel.
  • Professional Experience: 1-3 years as a Risk Analyst or similar analytical role.
Competencies
  • Exceptional organizational, project management, and analytical skills.
  • Commitment to quality, integrity, and compliance.
  • Effective teamwork and leadership abilities.
  • Proven problem-solving and decision-making capabilities.
Benefits
  • Health Benefits, 401k, Employee Stock Option, Flex PTO, and more.
  • Beautiful, brand-new office in Boca Raton with a modernized IT environment.
  • A vibrant, entrepreneurial work environment where passion and innovation are key.