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Shift Leader

2 months ago

Apollo Beach, Florida, United States Chicken Salad Chick Full time
Job Summary:

We are seeking a highly motivated and experienced Shift Leader to join our team at Chicken Salad Chick. As a Shift Leader, you will be responsible for leading a team of employees, ensuring excellent customer service, and maintaining a clean and safe work environment.

Key Responsibilities:
  • Team Leadership: Supervise and manage a team of employees, providing guidance and support to ensure excellent customer service and a smooth operation.
  • Customer Service: Ensure that all customers receive a positive and memorable experience, responding promptly to their needs and resolving any issues in a professional manner.
  • Operations Management: Maintain a clean and safe work environment, adhering to health and safety standards and ensuring that all equipment and facilities are in good working order.
  • Inventory Management: Monitor and manage inventory levels, ensuring that all necessary supplies are available and that waste is minimized.
  • Training and Development: Provide training and development opportunities to employees, helping them to improve their skills and knowledge and advance in their careers.
  • Problem-Solving: Identify and resolve problems in a timely and effective manner, using sound judgment and decision-making skills.
Requirements:
  • Leadership Experience: At least one year of experience in a leadership or management role, preferably in a fast-paced restaurant environment.
  • Customer Service Skills: Excellent customer service skills, with the ability to respond promptly and professionally to customer needs.
  • Communication Skills: Strong communication skills, with the ability to effectively communicate with employees, customers, and other stakeholders.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to identify and resolve problems in a timely and effective manner.
  • Teamwork: Ability to work effectively as part of a team, supporting colleagues and contributing to a positive and productive work environment.