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Head of Facilities Management

2 months ago

Ann Arbor, Michigan, United States Graham Hotel Systems Full time
Position Overview

The Graham Hotel Systems is seeking a Head of Facilities Management to lead the engineering operations across multiple hotel properties.

Key Responsibilities
  • Strategic Development: Collaborate in the formulation and execution of business strategies that align with the overarching mission and vision of Graham Hotel Systems.
  • Engineering Leadership: Create and implement initiatives for the engineering department that facilitate the achievement of the hotel's objectives.
  • Budget Management: Develop the annual budget in partnership with the Executive Committee, ensuring financial targets are met.
  • Operational Oversight: Direct the Engineering department and manage third-party vendors to guarantee exceptional service quality.
  • Quality Assurance: Establish and enforce quality control measures, conducting annual compliance training in accordance with relevant regulations.
  • Contract Negotiation: Review and negotiate contracts with vendors, consultants, and subcontractors to optimize service delivery.
  • Safety Compliance: Ensure adherence to building safety codes and health regulations through regular assessments and inspections.
  • Project Management: Oversee hotel renovations, coordinating with architects, contractors, and hotel management to ensure timely completion.
  • Employee Engagement: Foster a culture of engagement by implementing strategies that promote employee satisfaction and retention.
  • Performance Management: Set clear performance expectations, provide ongoing feedback, and support employee development through coaching.
  • Guest Satisfaction: Strive for 100% guest satisfaction by delivering exceptional service that exceeds expectations.
Qualifications
  • Must be at least 18 years of age.
  • Proficient in English communication with guests and team members.
  • Strong attention to detail, speed, and accuracy in task execution.
  • Ability to perform physical tasks related to the role.
  • Adaptability to changing priorities and workflow requirements.
  • Commitment to maintaining confidentiality and security of hotel operations.