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IT Systems Administrator

2 months ago


Annapolis Junction, Maryland, United States GDIT Full time
Job Summary

We are seeking a highly skilled IT Systems Administrator to join our team at GDIT. As a key member of our technical staff, you will be responsible for providing support for the implementation, troubleshooting, and maintenance of our IT systems.

Key Responsibilities
  • Provide technical support for the configuration and operation of IT systems, including client/server/storage/network devices and mobile devices.
  • Manage the daily activities of IT system infrastructure and processes, ensuring optimal performance and reliability.
  • Identify, diagnose, and resolve technical issues in a timely and efficient manner, escalating complex problems to senior technical staff as needed.
  • Provide assistance to users in accessing and using IT systems, ensuring seamless integration with business operations.
  • Perform account management tasks, including establishing, activating, modifying, disabling, and removing accounts.
  • Implement and sustain compliance with applicable system security controls, ensuring the integrity and confidentiality of sensitive data.
  • Perform periodic vulnerability scans of systems to identify potential security risks.
  • Implement IAVA security patches and ensure patch status is recorded in appropriate systems of record.
  • Optimize system operations and resource utilization, performing system capacity analysis and planning to ensure efficient use of resources.
Requirements
  • Bachelor's degree in a technical discipline from an accredited college or university, or four (4) years of additional SA experience may be substituted for a bachelor's degree.
  • Five (5) years of experience as a SA in programs and contracts of similar scope, type, and complexity is required.
  • Two (2) years of experience with Service Management (ITSM) is required.
  • ServiceNow System Administrator certification is required.
About GDIT

At GDIT, we offer a dynamic and supportive work environment that fosters professional growth and development. Our comprehensive benefits package includes a 401(k) plan, comprehensive health and wellness programs, and opportunities for internal mobility and professional growth.