State Farm Reception and Service Coordinator

3 weeks ago


Monroe, Louisiana, United States State Farm Insurance Full time

As an Office Representative at State Farm Insurance, you can expect a competitive salary of $52,000 - $72,000 per year. Your primary responsibilities will include:

  1. Assisting customers with their insurance needs
  2. Providing exceptional customer service by answering inquiries and resolving issues
  3. Processing insurance policy changes and updates
  4. Handling incoming and outgoing phone calls

You will also be responsible for maintaining accurate and organized customer files, preparing and processing insurance quotes and applications, collaborating with team members to achieve office goals, promoting and cross-selling insurance products and services, handling policy renewals and cancellations, assisting with claims processing and follow-up, and maintaining a professional and friendly demeanor at all times.

About State Farm Insurance

We are a leading insurance provider dedicated to helping our customers achieve peace of mind through our comprehensive coverage options. Our team is passionate about delivering exceptional service and support to our policyholders.

Required Skills and Qualifications

To succeed in this role, you should possess excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. You should also be proficient in computer software and have experience working with customers.



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