Insurance Customer Support Specialist
1 week ago
State Farm Insurance offers a competitive salary of $45,000 - $60,000 per year. As an Office Representative, you'll be responsible for assisting customers with their insurance needs. This includes providing exceptional customer service by answering inquiries and resolving issues. Your tasks will also include processing insurance policy changes and updates, handling incoming and outgoing phone calls, maintaining accurate and organized customer files, preparing and processing insurance quotes and applications, collaborating with team members to achieve office goals, promoting and cross-selling insurance products and services, handling policy renewals and cancellations, assisting with claims processing and follow-up, and maintaining a professional and friendly demeanor at all times.
About State Farm InsuranceWe are a leading insurance provider dedicated to helping our customers achieve peace of mind through our comprehensive coverage options. Our team is passionate about delivering exceptional service and support to our policyholders.
Required Skills and QualificationsTo succeed in this role, you should possess excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. You should also be proficient in computer software and have experience working with customers.
BenefitsWe offer a range of benefits to our employees, including health insurance, retirement plans, and paid time off. We also provide ongoing training and development opportunities to help you grow in your career.
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