Culinary Shop Floor Manager

4 weeks ago


Alexandria, Virginia, United States The Spice & Tea Exchange Full time
Job Description

We are seeking a highly motivated and detail-oriented Floor Manager to join our team at The Spice & Tea Exchange. As a key member of our staff, you will be responsible for maintaining the visual presentation and recovery of our store floor, ensuring a seamless customer experience.

Key Responsibilities:

  • Maintain the floor by demonstrating an eye for detail in visual merchandising areas, including peg sections, displays, windows, and cash wrap.
  • Identify and resolve overlooked areas requiring product recovery, cleaning, and organization.
  • Provide guidance and oversight on floor re-stocking priorities, coordinating with Store Manager and production specialists as needed.
  • Ensure availability of tools supporting product recovery management.
  • Support store re-merchandizing resets through planning, execution, and maintenance.

Additional Responsibilities:

  • Coordinate with Store/Inventory Management to maintain and organize back-of-house store-room(s).
  • Enforce correct execution of store plans, procedures, and processes.
  • Provide input to and reinforce production and promotion priorities.
  • Perform as a role model in sales and customer experience operational activities, including opening, closing, and POS sales ringing/returns.
  • Support product preparation and production activities.

Requirements:

  • Verifiable experience in inventory control and visual merchandising.
  • Verifiable customer service and sales experience, with a proven track record of delivering excellent customer experiences.
  • Strong communication skills and ability to work well in a close-knit, collaborative environment.
  • Quality-focused with a commitment to delivering exceptional results.

About Us:

The Spice & Tea Exchange is a specialty retail shop and culinary wonderland in the heart of historic Annapolis, MD. We are a dynamic and fast-paced environment where team members must manage multiple priorities. As a valued member of our team, you can expect:

  • A dynamic and fun work environment where you will build positive and collaborative relationships with colleagues and customers.
  • Opportunities to develop, learn, and grow in sales, merchandising, marketing, inventory control, and store operations.
  • Leadership and team building training and experience.
  • Employee discounts, rewards, and incentives, including free spices monthly.


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