Operations Management Director
4 days ago
We are seeking an experienced Operations Management Director to oversee all Account Managers and on-site scheduled, managed business in a Mega Market. As a key member of our team, you will be responsible for ensuring the highest levels of client satisfaction and Security Professional performance.
This is an excellent opportunity to leverage your management skills, strategic thinking, and ability to build strong relationships with senior leadership, peers, subordinates, internal resources, and clients.
Key Responsibilities:
- Set an example as a leader with a management style that encourages participation and ownership by all, along with a continuous focus on execution, customer satisfaction, employee satisfaction, and financial management
- Develop and maintain strong working relationships with senior management at all accounts; key region and corporate functions and counterparts across the organization
- Oversee all managed business and client relationships
- Negotiate client account renewals
- Support and execute Performance Management and Talent Management programs and initiatives for all assigned personnel
Requirements:
- Bachelor's degree or related field
- Minimum of 5 (five) years of general management experience in a service industry.
- Excellent interpersonal and communication skills, including highly effective written and oral delivery
- Dedication to high quality customer service delivery and integrity through proven client and customer relationships
Estimated Salary Range: $100,000 - $120,000 per year, depending on experience
Benefits:
- Company issued laptop and cell phone
- Annual Bonus plus auto allowance and gas card
- Medical, dental, vision, basic life, AD&D, and disability insurance
- Enrollment in our company's matching 401(k) or Supplemental Income Plan, subject to eligibility requirements
- Eight paid holidays annually, five sick days, and four personal days
- Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Allied Universal is an Equal Opportunity Employer. We value diversity and inclusion in the workplace and welcome applications from qualified candidates who share our commitment to excellence.
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