Assistant Service Manager

16 hours ago


Lewiston, Maine, United States VIP Auto LLC Full time
Job Title: Assistant Service Manager

We are seeking a highly skilled and experienced Assistant Service Manager to join our team at VIP Auto LLC. As a key member of our service department, you will play a critical role in ensuring exceptional customer experiences and driving business growth.

Key Responsibilities:
  • Lead the service team in the absence of the Service Manager, ensuring seamless operations and customer satisfaction.
  • Develop and implement strategies to improve customer engagement, loyalty, and retention.
  • Collaborate with the Service Manager to set and achieve performance targets, including customer satisfaction, sales, and productivity.
  • Ensure compliance with all relevant laws, regulations, and company policies.
  • Manage and maintain a clean and safe work environment, adhering to industry standards and company expectations.
Requirements:
  • 2+ years of experience in automotive service management, preferably in a leadership role.
  • Strong leadership and communication skills, with the ability to motivate and develop a high-performing team.
  • Excellent problem-solving and analytical skills, with the ability to identify and implement solutions.
  • ASE certification (C1- Service Consultant) and other relevant certifications.
  • Valid driver's license and a clean driving record.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

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