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Customer Service Ambassador
2 months ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Woodsville Guaranty Savings Bank. As a key member of our banking team, you will be responsible for providing exceptional customer service, managing account changes, and ensuring a seamless banking experience for our clients.
Key Responsibilities- Account Management: Open new accounts, explain account options, and manage changes to existing accounts.
- Customer Support: Provide assistance to customers, answer questions, and resolve issues in a timely and professional manner.
- Teller Support: Assist with customer traffic, handle transactions, and provide backup support to tellers as needed.
- IRA Account Management: Complete the opening, maintenance, closing, and distribution of IRA accounts.
- Availability: Available to work in our office located in Woodsville, NH.
- Customer Service Skills: Excellent customer service skills, with the ability to provide a high level of service to our clients.
- Communication Skills: Strong communication skills, with the ability to effectively communicate with customers, colleagues, and management.
- Technical Skills: Ability to use and learn computer-based systems, with a strong understanding of banking software and technology.
- Cash Handling: Cash handling experience, with the ability to accurately handle cash, deposits, and withdrawals.
- Attention to Detail: Strong attention to detail, with the ability to accurately complete tasks and maintain accurate records.
- Health Insurance: Comprehensive health insurance, including medical, dental, and vision coverage.
- Life Insurance: Life insurance, with a company-paid component.
- Disability Insurance: Long-term disability insurance, with a company-paid component.
- Paid Time Off: Generous paid time off, including vacation, sick leave, and holidays.
- 401(k) Plan: Company-matched 401(k) plan, with a company contribution.
- Student Loan Assistance: Student loan and tuition assistance, to help you achieve your educational goals.
