Customer Service Representative

1 week ago


Washington, Michigan, United States PostNet - UT115 Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at PostNet - UT115. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Assist customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner
  • Process customer sales through the point-of-sale system
  • Upsell, cross-sell, and actively participate in marketing and promotional initiatives
  • Maintain the center consistent with established standards
  • Interact with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff
Requirements
  • Previous customer service or sales experience in a retail environment
  • Exceptional customer service skills
  • Ability to translate customer requirements into final products or services
  • Ability to work flexible hours
  • Valid drivers license required
What We Offer
  • Competitive hourly rate
  • Opportunities for advancement
  • Flexible scheduling
  • Fun and dynamic work environment


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