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Client Support Specialist

2 months ago

Arizona City, Arizona, United States Hillyard Full time
Position Overview:
As a vital member of our team, you will be responsible for managing both incoming and outgoing communications for our diverse customer base. Your role will involve guiding customers through the onboarding process and providing assistance with our eCommerce platform. Additionally, you will oversee customer account management and ensure accurate daily invoicing.

Key Responsibilities:
1. Manage customer inquiries through calls and emails.
2. Facilitate the onboarding process for new customers.
3. Assist customers with their eCommerce needs.
4. Maintain and update customer accounts.
5. Process daily invoices for clients.

Qualifications Include:
Excellent verbal and written communication skills. Experience in customer service, retail, or manufacturing environments is preferred.