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Retail Operations Leader

2 months ago

Roseville, California, United States Pandora AS Full time

About Us: At Pandora, we are the world's largest jewellery brand, empowering individuals to express their unique stories through our exquisite products. We take pride in being part of our customers' most cherished moments.

Role Overview: As a Retail Operations Leader, you will embody the essence of the Pandora brand. This position offers a dynamic opportunity to engage directly with customers on the sales floor while leading a dedicated team to achieve outstanding sales performance.

Key Responsibilities:

  • Champion the Brand: Immerse yourself in our vibrant store culture, acting as a passionate ambassador for Pandora.
  • Drive Sales Excellence: Exceed personal and store sales targets by building authentic connections with our customers.
  • Inspire Your Team: Coach and mentor a team of Assistant Managers and Sales Associates, fostering a culture of accountability and performance.
  • Create Memorable Experiences: Deliver exceptional customer service by showcasing in-depth product knowledge and building brand loyalty.
  • Talent Development: Recruit and nurture top talent, ensuring a strong pipeline for future leadership roles.
  • Operational Excellence: Collaborate with management to address performance challenges and uphold company policies.
  • Visual Merchandising: Ensure the effective implementation of visual merchandising standards and operational processes.

Qualifications:

  • Proven leadership experience as a Store Manager in a high-volume retail environment (3-5 years).
  • Exceptional communication skills, both verbal and written.
  • Strong interpersonal skills with the ability to connect with diverse audiences.
  • Analytical mindset with a focus on achieving positive business outcomes.
  • Proficient in Microsoft Office Suite and retail point-of-sale systems.
  • Ability to work flexible hours, including evenings and weekends, and meet physical demands of the role.

What We Offer: A competitive compensation package, comprehensive benefits including health and wellness programs, and opportunities for professional growth and development.

Join Us: If you are ready to take the next step in your career and lead a team that embodies the spirit of Pandora, we encourage you to explore this opportunity.