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Telecommunications Coordinator

2 months ago


Richmond, Virginia, United States Lorven Technologies Full time
Job Title: Telecommunications Coordinator

We are seeking a highly motivated and detail-oriented Telecommunications Coordinator to join our team at Lorven Technologies. As a Telecommunications Coordinator, you will be responsible for monitoring an inbound request queue and processing orders in TEBS for telecommunications devices and services.

Key Responsibilities:
  • Request, Order, and Inventory Management: Process orders, track inventory, and ensure accurate details are captured and entered in the asset management system.
  • Provisioning and Customer Service: Provision wireless mobile devices, configure devices in an Enterprise environment, and provide in-person support to customers.
  • Bill Analysis and Review: Review, analyze, and process telecommunications billing, identifying trends, errors, and filing disputes when necessary.
  • VOIP Admin Support: Administer a VOIP environment, provisioning devices, services, and ordering.

The ideal candidate will have experience in telecommunications, customer service, and inventory management. If you are a motivated individual with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.