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Asset Protection Specialist

2 months ago

Bay Shore, New York, United States Macys Full time
About the Role

We are seeking a highly skilled and detail-oriented Asset Protection Detective to join our team at Macy's. As an Asset Protection Detective, you will play a critical role in protecting our company's assets and maintaining a safe and secure shopping environment for our customers.

Key Responsibilities
  • Conduct surveillance and investigations to identify and apprehend individuals who shoplift and dishonest employees
  • Use de-escalation techniques to provide a safe and secure environment for customers and colleagues
  • Recover stolen merchandise and prepare reports on theft incidents, investigations, and audits
  • Build and maintain partnerships with store colleagues and outside groups, such as law enforcement
  • Testify in court for criminal and civil cases
  • Train colleagues on protocols to help protect company assets
  • Respond to alarm conditions and work on special assignments
Requirements
  • Focused on upholding Macy's dedication to diversity, inclusion, and respect
  • Flexible availability, including days, evenings, weekends, and holidays with regular attendance and punctuality
  • Resourceful self-starter who can adapt quickly to changing priorities
  • Ability to communicate and share information with diverse groups of customers and peers
  • Enjoy working as part of a team and independently
  • Obtain and maintain required licenses, trainings, and certifications
  • High School Diploma or equivalent
About Macy's

Macy's is a leading retail company committed to creating exciting and memorable experiences for every customer. We offer a range of opportunities in sales, merchandise, operations, customer service, warehouse, marketing, and more. If you're a creative and motivated individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.