Insurance Claims Support Specialist
6 days ago
About State Farm Insurance
State Farm Insurance is a leading insurance provider dedicated to delivering exceptional customer experiences.
Salary: The estimated annual salary for this position is $55,000-$70,000 based on industry standards and market conditions in the United States.
Job Description:
We are seeking an experienced Account Associate to join our team. As an Account Associate at State Farm Insurance, you will be responsible for:
- Providing accurate and timely information to customers regarding their insurance needs;
- Processing policy changes and updates in our system;
- Handling incoming calls and emails from customers regarding policy inquiries and claims;
- Collaborating with team members to resolve customer issues and ensure customer satisfaction;
- Maintaining customer records and updating information as needed;
- Providing exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner;
- Staying up-to-date with insurance products and industry trends to effectively assist customers;
- Following company policies and procedures to ensure compliance with regulations and guidelines;
- Meeting or exceeding performance goals and targets set by the company;
- Continuously improving knowledge and skills through training and development opportunities.
Requirements:
To succeed in this role, you must have:
- Excellent communication and interpersonal skills;
- A strong understanding of insurance products and services;
- Ability to work in a fast-paced environment and meet deadlines;
- Strong problem-solving and analytical skills;
- Proficiency in using computer systems and software applications.
Benefits:
As a valued employee of State Farm Insurance, you will enjoy a range of benefits, including:
- Competitive salary and bonuses;
- Comprehensive health and wellness programs;
- Retirement savings plan with company match;
- Opportunities for career growth and advancement;
- Professional development and training programs.
Why Join Us?
At State Farm Insurance, we offer a dynamic work environment that fosters growth, innovation, and collaboration. We believe in supporting our employees' well-being and providing opportunities for personal and professional development.
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