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Director of Governance

2 months ago

Salt Lake, Utah, United States American Express Full time
Lead the Way in Operational Risk Management

At American Express, we're committed to delivering exceptional customer experiences. As a Director of Governance, you'll play a critical role in shaping our operational risk management strategy, ensuring we stay ahead of the curve in a rapidly evolving landscape.

Key Responsibilities:
  • Create and maintain our operational risk management framework, ensuring it's robust, effective, and aligned with regulatory requirements and industry best practices.
  • Establish and communicate our risk appetite statements and key risk indicators, ensuring they're understood and integrated into our business units and risk management processes.
  • Oversee the adoption and consistent application of our risk management framework, verifying alignment with our established risk appetite and key risk indicator thresholds.
  • Maintain a centralized operational risk taxonomy, cutting across all risk stripes.
  • Perform regular evaluations of our risk governance framework's effectiveness, identifying improvement opportunities and overseeing the implementation of enhancements.
  • Stay abreast of regulatory changes and industry best practices, leading regulatory engagement and providing oversight of processes to monitor, evaluate, and integrate regulatory changes into our operational risk framework and trainings.
  • Foster a strong risk culture throughout our enterprise, emphasizing risk awareness, accountability, and informed risk-taking within the bounds of our risk appetite.
  • Provide clear guidance and support to our business units in understanding and applying governance policies and procedures within their operational activities.
  • Collaborate with other control functions, such as Compliance, Legal, and Internal Audit, to ensure an integrated and comprehensive approach to risk governance, addressing internal findings related to operational risk.
Requirements:
  • Bachelor's degree in Accounting, Information Technology, Business, Risk Management, or a related field; advanced degrees or certifications are advantageous.
  • 8+ years of experience in operational risk management, with a deep understanding of critical operational risk management lifecycle activities.
  • Experience in creating and maintaining operational risk frameworks, establishing and communicating risk appetite statements, and overseeing the adoption and consistent application of risk management frameworks.
  • Knowledge of OCC Heightened Standards, Basel Committee on Banking Supervision (BCBS) 239, and other regulatory changes and industry best practices.
  • Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and evaluate risk scenarios effectively.
  • Demonstrated history and ability to manage teams, spread over geographies and with varying backgrounds.
  • Excellent qualitative analytical skills, project management skills, and communication and interpersonal skills.
What We Offer:
  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities