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Administrative Support Specialist

2 months ago

Safford, Arizona, United States RemX Full time
Job Overview

Position: Service Assistant Admin

Location: Graham, NC

Employment Type: Full-Time; Monday to Friday 8:00am to 4:00pm

Role Summary:

As an integral member of our dedicated team, you will deliver crucial assistance through a variety of administrative duties, customer relations, and order oversight. If you possess strong organizational skills, attention to detail, and excel in a dynamic work environment, this role may be ideal for you.

Key Duties:

  • Efficiently prepare and manage customer invoices, ensuring all order specifics are accurately recorded in our database. Oversee the progression of orders from initial entry to finalization.
  • Execute a range of administrative functions, including documentation management, data entry, and inventory of office supplies. Aid in scheduling service appointments and maintaining calendars.
  • Act as the primary contact for customer inquiries, delivering prompt and professional service. Assist clients with questions related to their orders, services, and account details.
  • Keep organized records of customer transactions, orders, and service histories. Ensure all documentation is thorough, precise, and readily accessible.
  • Collaborate with the service team and clients to facilitate a seamless workflow and address any issues that may arise. Communicate effectively with vendors and suppliers as necessary.
  • Support the maintenance and organization of our office environment, ensuring it remains functional and inviting. Help uphold a clean and safe workspace.

Qualifications:

  • Prior experience in an administrative or customer service capacity, ideally within a trades or industrial setting.
  • Proficient computer skills, particularly in Microsoft Office Suite (Word, Excel, Outlook).
  • Familiarity with invoicing and order processing systems is highly preferred.
  • Exceptional organizational abilities with a keen eye for detail.
  • Strong verbal and written communication skills.
  • Ability to work autonomously as well as collaboratively within a small team.
  • Comfortable operating in a traditional, trade-focused office environment.