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IT Infrastructure Specialist

2 months ago

Ann Arbor, Michigan, United States Rehmann Full time
About the Role

We are seeking a highly skilled Senior IT Infrastructure Engineer to join our internal Rehmann IT team. This role requires expertise in automating provision and management of infrastructure in a distributed environment through scripting, as well as provisioning, managing, monitoring, and decommissioning cloud services.

Key Responsibilities
  • Manage and maintain Microsoft 365 environment with Exchange experience
  • Acquire, configure, and maintain development, test, and production servers
  • Interface with vendors to obtain required equipment and software while ensuring proper audit and budget controls
  • Design, implement, and maintain high-performing, highly available systems to meet firm's functional and cost requirements
  • Provide technical and procedural direction to the company for network server implementation and interface with internal users, development personnel, and other technical staff
  • Identify process improvement opportunities through optimum server use
  • Build and maintain material describing activity levels and possible next steps for each server
  • Provide regular status reports and gather requirements from departments and provide input into infrastructure products
  • Provide technical support for voice and data network systems and design and technical support for voice, IM, meeting, and presence environments
  • Design and perform server and security audits, system backup procedures, and other recovery processes
  • Collaborate with Operations, Quality Assurance, and third-party data centers to provide technical direction on network topologies, server configurations, hardware/software deployments, firewall configurations, and administrative tasks
  • Ensure timely and effective delivery of hardware upgrades, network upgrades, and new configurations
  • Document technical requirements, develop and oversee project plans, and implement change control procedures
  • Facilitate design sessions and architectural reviews
  • Mentor associates and foster a learning and growth environment
Requirements
  • Bachelor's Degree in Computer Networking or related area
  • 3+ years in maintaining and supporting a Microsoft environment in Azure, clustering, communications, storage, and virtualization technologies
  • Microsoft 365 admin with Exchange Experience
  • Strong record of managing/completing projects across various computing platforms
  • Familiarity developing with RESTful API interfaces
  • Basic understanding of relational and non-relational databases
  • Familiarity with messaging and queuing services
  • Familiarity with advanced engineering, administration, and maintenance of multiprotocol routers, multilayer switches, network security devices, and network management systems
  • Ability to conduct research into systems issues and products as required
  • On-call availability for roughly 1 week per month
  • Strong skills in written and oral communication and critical thinking
  • Ability to handle multiple projects/assignments concurrently and be very results-oriented
  • Highly motivated and work well both independently and in a team environment
  • Proven analytical and creative problem-solving abilities
  • Able to prioritize and execute tasks in a high-pressure environment
  • Demonstrates ethical behavior and critical thinking and sound judgment in making decisions in accordance with professional standards