Associate Coordinator, Military Campus Programs

3 days ago


Hilo, Hawaii, United States Hawaii Pacific University Full time
Job Title: Associate Coordinator, Military Campus Programs

At Hawaii Pacific University, we are seeking a highly motivated and organized Associate Coordinator to join our Military Campus Programs team. As an Associate Coordinator, you will play a vital role in providing academic advising to military, family member, and civilian students, assisting with the development and processing of degree maps/templates, and directing program initiatives/projects.

Key Responsibilities:
  • Interpret and explain undergraduate and graduate academic programs, and policies governing matriculation to new, returning, and transfer students.
  • Advise students pursuing on-base and online degree programs.
  • Correspond with students via email, telephone, virtual, and face-to-face regarding admissions, course selection and substitution, registration, recruiting, and retention initiatives.
  • Prepare and maintain worksheets documenting the progress of students' academic program completion and conduct necessary audits for graduation.
  • Assist with General Petition and BANNER processing of course substitutions.
  • Ensure student attributes/cohorts are applied to student Banner records.
  • Provide unofficial evaluation of transcripts to students.
  • Approve student registration for each semester and act as a student's advocate via the General Petition for individual needs and any extenuating circumstances regarding matriculation.
  • Carry out projects regarding retention activities such as intrusive advising, assisting students on probation, orientation activities, and seminars.
  • Assist students with the admission process, including submitting transcripts, medical records, and navigating tuition options.
  • Assist students with the career search in coordination with the Career Services Center.
  • Maintain a database of students' enrollments (new, continuing, and returning); petitions to graduates, degree plans, add/drops, General Petitions.
Requirements:
  • Associate degree or equivalent qualifying work experience.
  • Proficiency in Microsoft Office suite applications, including Word, Excel, Outlook, and PowerPoint.
  • One year of general office experience providing customer service and managing multiple projects independently (or in a team environment).
  • Able to obtain personal military credentials for access to U.S. military bases.
What We Offer:

Hawaii Pacific University offers a competitive compensation package and a comprehensive benefits program. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees.



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